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Terms & Conditions of rental at
Honey Cottage Devon

Duration and Times of Rental

1. Rentals commence at 4.00 pm on the first day of the rental and end at 10.00 am on the day of departure unless otherwise notified.

2. During peak periods the Cottage is let on a weekly basis only. Out of the main holiday season weekend, midweek or short lets (2-6 days) maybe offered. The usual changeover day is Friday. Other changeover days maybe possible off peak. Please ask we will do our best to accommodate your requirements.

3. The period booked will be stated on the Booking form provided to the Guest when they book. This period can not be extended unless the Owners give written approval. The Guests will be liable for any cost of whatever nature incurred because of an unauthorized extension of the Holiday period.
    

Buying / Bidding on a Honey Cottage Holiday

1. Please contact us to confirm availability before buying or bidding.

2. A Holiday booking form must be completed by the buyer, this will be sent to the buyer once the sale or auction has ended.
    

Payment

1. The price for the Holiday shall be the final value of the auction or the price of the "buy it now".

2. As soon as the sale or the auction has ended, the buyer or the winning bidder is liable for the full payment of the rent.

3. Full Payment of the rent is payable within 7 days of the end of the auction / sale (‘the Due Date’).

4. If payment is not received by the Due Date, then the Guest will lose their booking and a non-paying bidder alert will be submitted to eBay. Negative feedback maybe left.

Cancellation

1. A Guest who wishes to cancel the Holiday must notify the Owners in writing or by email as soon as possible (‘Cancellation Notice’).

2. If the cancellation is made with 4 or more full calendar weeks notice prior to the Holiday then the full rent (minus £100 cancellation fee) will be refunded if it has been paid.

3. If the cancellation is made with less than 4 full calendar weeks notice prior to the start of the Holiday, then the Owner's will only make a refund (minus £100 cancellation fee) if the cottage is re-let. This maybe at a significantly reduced rate. It is recommended that holiday insurance is taken out to cover for this eventuality.

Method of Payment

1. The preferred method of payment is via bank account transfer (BACS).  Contact us for account details.

2. Payments may also be made by cheque, postal order or cash.

3. Cheques can only be accepted up to 7 days prior to the holiday.

4. Cash should always be sent by recorded delivery post (at the Guest's risk).

5. Post-dated cheques are not acceptable.

6. "Last Minute Holidays" booked with less than 10 days prior to start date, cash payments maybe made on arrival. Please make sure you have the cash with you before you arrive in Lapford as the village has limited cash withdrawal facilities.

7. Any charges raised against the Owners by their bank for handling dishonoured cheques or any other payments will be passed on to the Guest who is liable to reimburse the Owners within 7 days of receipt of notification from the Owners.

Overseas Bookings

Overseas Guests may pay in Sterling by cheque drawn on a UK bank; or by International Bank transfer (IBAN). Any charges for payments from overseas will be passed on to the Guest.

Eligibility

Bookings will not be accepted from:

1. groups of single persons under the age of 25.

2. all male or all female parties comprising more than three people.

The Guest's Obligations

The Guests agree:

1. to pay for any losses or damages to the property caused by the Guest or a member of their party (reasonable wear and tear excluded);

2. to take good care of the Property and leave it in a clean and tidy condition at the end of the Holiday;

3. to permit the Owners reasonable access to the property for maintenance purposes or emergency repairs;

4. not to part with possession of the property, or share it, except with members of the party named when making the booking;

5. not to sell or transfer the booking to another party without the Owner's prior agreement;

6. not to exceed the total number of people stipulated in the property description – a cot may only be occupied by a child aged 24 months or less;

7. not to cause an annoyance or become a nuisance to occupants of adjoining premises;

8. not to smoke anywhere inside the cottage;

9. not to light any fires, fireworks or barbeques in the garden (other than the gas barbeque provided) due the inflammable nature of the thatched roof.

Non-availability of Property

If for any reason beyond the Owners’ control the property is not available on the date booked (owing, for example, to fire damage) or the property becomes unsuitable for holiday letting, all rent and charges paid in advance by the Guest will be refunded in full.

Complaints

All complaints must be notified to the Owners as soon as reasonably practicable. The Guests must allow the Owner the opportunity to put the matter right. The Owner will take immediate action to resolve the issue.

Electricity

The electric meter will be read at the start and end of the holiday. The guest will be required to pay (either cash or cheque) for the electricity that has been used during the holiday on the day of departure. The rate charged per unit is the cost price as supplied by EDF energy. For the current rate see here (SWEB region). The daily standing charge is included in the price of the holiday.

Pets

1. A maximum of 2 well behaved dogs are permitted with the prior consent of the Owners.

2. Pets are not permitted in the bedrooms or on any furniture.

3. This is a rural area - dogs must be kept under control at all times.

4. All pet faeces must be cleaned up from the garden immediately and placed in the appropriate bin.

5. Pets are not allowed in adjoining gardens (except on leads for access), please ensure the gates are closed.

6. Any damage caused by a pet must be reported and paid for immediately.

7. The Owners can not accept responsibility for the animals safety.

8. Pets must not be left in the property unsupervised as this can result in considerable damage to the property and distress to the pet.

9. A charge of £10 will be made for each pet.

Linen

Bed Linen is provided (except for the cot) and is changed between Holidays. When the Holiday is longer than a week in duration a change of linen is provided weekly. Towels are not provided and Guests should bring their own.

Breach of Contract

1. If there is a breach of any of these conditions by the Guest or any of their party, the Owners reserve the right to re-enter the property and end the Holiday and ask the Guest and their party to leave.

2. If there is a breach of any of these conditions by the Owners, then the Guests have the right to end the Holiday and leave.

3. Ending the Holiday by either the Owner or the Guest does not affect that party’s other rights and remedies.

Authority to Sign

The person who makes the Booking certifies that:

1. he or she is authorized to agree the Booking Conditions on behalf of all persons named as guests, including those substituted or added at a later date;

2. he or she is over eighteen years of age and a member of the party intending to occupy the property;

3. agrees to take responsibility for the party occupying the property.

Lost Property

We can not accept any responsibility for any lost property. If property is thought to have been lost in the cottage please notify us as soon as possible, we will do our best to find it. If the property is found we will post it on at the guest's expense (postage costs must be paid in advance). Otherwise the property can be collected from us within 3 months. Failure to pay for postage or collect the property will result in the property being disposed off.

Previous Web Sites

This Web site and these Booking Conditions replace and supersede all previous versions of the Web site and Booking Conditions.

Please note these Terms and Conditions apply only to sales made through eBay (either you are the winning bidder or you "bought it now"). For holidays booked directly or by any other method read our standard Terms and conditions published here

Last updated 26/04/2008

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